Podcasting sermons

Dan Bryant, a Disciple pastor in Eugene, Oregon, recently e-mailed a question about the Living Water site. Rather than answer him individually, I am posting the answer here. Dan writes:

I am exploring podcasting and found yours. Nicely done! Can you tell me a little about your experience with it, how much effort it takes, how useful it is, software you use, etc.?

Dan, start with my post explaining the simple technology behind how we publish the Living Water podcast on the web. Next, take a look at the post where I talk about the process of getting listed in the iTunes Music Store podcast directory.

Now, all of the above assumes you can create MP3 files of your sermons. At Living Water I do that by recording the service live off the house mixer, through a DBX 166 compressor, and then to a Tascam CD recorder. After the service, I use FreeRip to rip the sermon track to WAV. Then I use my 5 year-old copy of Cool Edit 2000 to trim it, adjust levels, and save it out as an MP3. Finally, I use MP3tag to fill in the metadata for the MP3 file. Yes, that is quite a few steps. None of the steps are particularly difficult, but it's a lot of fiddling around.

Looking for a simpler way? Try Sermons Online. I haven't used it, but my fellow Appian Way blogger, Chuck Russell, highly recommends it.

As to whether it is useful, we are excited that we have many people across the country and around the world downloading our sermon podcast. In fact, our weekly podcast downloads exceed our average worship attendance. A statistic like that will really make you take notice.

Thanks for the question, Brian. And happy podcasting!

Meeting Kasper in North Carolina

Brian and I are in Lake Junaluska, North Carolina (in the Smoky Mountains of western North Carolina) for a meeting of Web Empowered Church developers. Tonight I got to meet Kasper Skarhoj, the original brain behind TYPO3. I wished for a camera so I could show you Brian, Pania (Brian's wife), me, Mark Stephenson, Kasper, Mark's son, and Jeff Segars at dinner tonight. It was a historic moment.

Brian and I will have more to say about the conference over the next couple of days.

Open source Church Management System (ChMS)

Shelley Hildebrand of Perimeter Church recently posted to the Church Management System (ChMS) Google group to ask whether there is interest among churches in building an open source church management system. Then she e-mailed me and asked if I would post a reply. This is a huge question that I have been pondering for most of three years. I can't possibly give a full explanation of our current thinking in a single post, but here at least is a strategic summary.

>>First, many readers of this blog and the Google discussion group already know about Web Empowered Church (WEC), but for those who don't ...

WEC is an initiative of the Methodist Foundation for Evangelism. The director of WEC is Mark Stephenson, Director of Cyber Ministry for Ginghamsburg Church, a large and well-known Methodist church outside Dayton, Ohio. WEC is building church-specific web applications on top of an enterprise-class, open source content management system called TYPO3.

TYPO3 is very powerful and so not surprisingly it's quite complex as well. Consequently it has a fairly steep learning curve, even for experienced web developers. To help new churches get over this complexity barrier, WEC provides a pre-configured TYPO3 package called the "WEC Starter Package," with all of the WEC-built ministry extensions pre-loaded. WEC has some pre-built TYPO3 templates to accelerate site design for smaller churches that don't want to do a custom design. Also, WEC has established a web hosting firm in the greater Philadelphia area called Vine Hosting. Their equipment is located in a world-class data center in Newark, New Jersey. Through the Starter Package, the pre-built templates, and the hosting, WEC is working diligently over time to ease the difficulty of building and running a church web site in TYPO3.

WEC has been operating less than two years and has already gotten some serious worldwide traction. See the cool Google mashup map of churches around the world using WEC and a list of example sites.

I am the IT Director at Church of the Resurrection in Leawood, Kansas (Kansas City area). We were the first church to catch Mark's vision for WEC and become part of it. We rebuilt our sites in TYPO3 starting in July 2004 and went live five months later. Earlier this year, we forged an even deeper connection with WEC when our most senior IT guy, Brian Slezak, transitioned into a new role as a software developer with WEC. He is still on our staff and still has a desk in our department, but he now works full-time on building ministry extensions for WEC.

Bottom line: WEC has all the earmarks of a God thing. It's a God-sized dream being lived out in a Kingdom-like way. It's amazing what God has already done and very exciting to see what God will continue to do in the future through WEC.

>>Okay, so what does all of this have to do with the question of an open source church management system? I realize that open source isn't for everyone. At Resurrection we are a Microsoft shop everywhere except our web sites. I'm not a Microsoft basher at all. We use a lot of their stuff and are particularly appreciative of their steep non-profit discounts. Also, I can see a place for commercial providers of church management systems such as Shelby, ACS, and Fellowship Tech. I know some people with these companies are readers of this blog and our Google discussion group. I don't speak for Resurrection, but I know that the church values its suppliers and seeks to bless those who provide us with everything we need to do ministry.

Having said that, I do believe that God is honored and the Kingdom is advanced when churches across geographical and denominational boundaries come together in the common cause of disciple making. We have differing styles, mission fields, and theological points of view, but we have one Lord and we proclaim one gospel. We're all on the same team. Take a good look at that WEC map and you'll see an amazing example of how this vision of cooperation is actually working in the world right now. Thinking strategically about this, I conclude that the open source model of software development and distribution is ideally suited to fostering technological cooperation among churches around the world. Let me quickly add that I acknowledge the technical challenges of open source, including the lack of support for "normal people" mentioned by Jeff Berg. Despite that, the benefits of open source in this situation are truly compelling. If Perimeter Church builds something on a common platform that Church of the Resurrection can pick up and use, I think we really have something special going on that glorifies God and represents awesome stewardship.

So, answering Shelley's question directly: Yes, I think open source makes total sense for the church. And yes, we are interested in working with other churches to develop an open source church management system. WEC is also very interested in this and hopes to be a catalyst and focal point for making this happen. The blogosphere is a great way to circulate this idea, gather support, and find like minded churches to get involved. I'm trying to listen to God to hear if He really is behind this. If so, within the next six months I hope to see a consensus emerge around a group of churches that will contribute resources and technology to a WEC-sponsored effort to build a ChMS on the open source/TYPO3 platform.

Is anyone else out there as excited as I am about this?

Culture of Change

I made the following comment to Tony McCollum's post about Saddleback adding services and changing service times in response to the release of The Passion of the Christ. I figured since I commented there, I should share it here too.

I was with a group of mega-church pastors (actually executive pastors) at Saddleback the week they changed all their service times. Our meeting was February 26-28, 2004. The film had opened in theaters the day before on Ash Wednesday.

As I recall (and of course it's been more than two years, so my recollection could be a bit foggy), Rick and his executive team decided only earlier that week to change service times. The movie was getting such a huge buzz, they were concerned about being overwhelmed the first weekend after the opening. So they scrambled to arrange for additional parking a few blocks away and got some shuttle buses. They opened up a new entrance onto the campus to allow for increased traffic flow. They identified the impact on everyone from Sunday School teachers, to ushers, to parking greeters and got the word out. It was an amazingly entreprenurial effort like you would see from a startup company trying to release its first product.

I'm an IT guy and I was in a breakout session with IT guys from the other mega-churches. Rick came into our session and told us that they couldn't do church the way they do it without information technology. You see, since they hadn't even announced the change to the congregation the prior weekend, the best way they had to get the word out was via e-mail.

The next week I heard from Eric Busby, Saddleback's CIO, that they had blowout attendance that weekend. Instead of a great opportunity, the surge of people would have been a disaster if they hadn't seen the wave coming and quickly adjusted to catch it. And catch it they did. People came to know Christ that weekend because of their extreme effort and willingness to change instantaneously.

Now that's a lesson in dynamic, purpose-driven, change-embracing leadership. I will remember it always.

Blogs I read

Stuart Cowen of Casting My Net asked for my list of church IT blogs that I subscribe to and read. Since I created the list for Stuart, I figured, hey, I should share it with the world. It's the next best thing to an Appian Way blogroll!

http://webevangelist.blogspot.com/
http://www.betachurch.org/
http://www.blogministry.com/
http://www.bloggingchurch.com/home/
http://brianglass.wordpress.com/
http://castingmynet.wordpress.com/
http://churchtechmatters.com/
http://www.churchnerd.com/blog/
http://www.davidblog.com/
http://www.e-vangelism.com/
http://www.eministrynotes.com/
http://godbit.com/
http://www.healyourchurchwebsite.com/
http://jpowell.blogs.com/
http://www.leaveitbehind.com/
http://rodpearcy.typepad.com/
http://www.strategicdigitaloutreach.com/
http://techshepherd.typepad.com/
http://tonydye.typepad.com/
http://guide.gospelcom.net/resources/bulletin.php
http://webempoweredchurch.org/home/

... and (of course) http://appianway.blogspot.com/ ;-)

Does the medium affect the message?

I encourage you to read this post by Shane Hipps in which he argues that electronic media isn't message-neutral. He contrasts how the text medium favors communication through systematic, linear reason, whereas the image medium favors communication through stories and experience.

Personally, I favor the use of multi-art, multimedia presentation. This approach uses emotion and reason, experience and information, story and logic to increase the liklihood of connecting in some way with each person and their different ways of learning. And yes, I agree that the medium affects the message. A multimedia approach means the communicator needs to think even more than ever about what they're saying and the most effective way to say it. I think that's a good thing.

Congrats Jason!

The Church Report has named Jason Gant, our new youth pastor, as one of the top 20 youth ministers in the nation. Jason is awesome. All the pieces were in place before Jason came and now the ministry is exploding under his leadership. Youth pastors are my heroes because they tell kids about Jesus.

While we're on the subject of youth ministry ... props to Leo Johns, our jack-of-all-trades web guy, who helped put together our new youth ministry web site. Check it out.

Interruptions

Hey, I just now interrupted my work to post a link to an article I just now read about interruptions. How's that for self-referential?

Are any of you out there actually getting real work done? If so, please tell me how you do it. ;-)

Adobe Announces Non Profit Pricing

Since Macromedia was acquired by Adobe last year, people in the non profit world have been worried that Adobe's perceived hostilities toward non profits would eliminate the generous discount programs available for programs like Dreamweaver, Flash, etc.

Instead, it seems that in some part Macromedia's non profit commitment has won the day. Macromedia has had a long commitment to the educational and non profit space and my dealings with people at their headquarters have always been very positive.

I began to hear that the Adobe folks were listening to their position on non profits shortly after the merger was announced. Well the time is here. Adobe has announced significantly larger discounts on its product line including the ability to purchase standards such as the Creative suite for $400 (list around 900).

While the discounts aren't as deep as the Macromedia discounts, they are significant. One of the people close to the conversation is Sean McAtee at www.techshopministry.com he works closely with the Adobe Non Profit Representative. I don't believe the prices have been posted yet but you can email him at smcatee@umcom.org

You can also read the Adobe Non-Profit program specifics here(PDF)

There was some discussion of this issue here as well http://www.churchmarketingsucks.com/cgi-bin/mt/mt-tb.cgi/861

How people get recommendations about your church

Check out this post by Beta Church in which they quote an article from Fast Company about how people use the web to get opinions on products and services they're considering for purchase. No doubt people are going to the web for opinions on churches too. Large churches particularly need to be aware of what is being said about them online so they can become part of the conversation.

A downside to Feedburner

Dave Winer said some thought-provoking things yesterday about the potential negative consequences of using Feedburner to generate RSS feeds for your blog or podcast. Hmmm ... I'm using Feedburner heavily now, including on this blog (see the orange XML button there on the right?).

Along the same line of thought, I insist on registering all domains with a registrar of my choice, rather than allowing a hosting service to do it for me. If you don't control your domain registration, you don't control the domain. Do you really want to be dependent on a service provider that you're leaving in order to successfully move your site to a new provider? Me neither.

One caveat: doing this occasionally causes hassles when the hosting company needs to change IP addresses of their DNS servers since the provider's network operations people generally assume that they control the registration and DNS for all their clients. Any time they want to make this kind of change, they'll need to coordinate it with you to avoid a site outage.

NPR Story on The Da Vinci Code

I just now discovered that Jeff Kirby, one of our pastors, was featured in this NPR story on how Christians are responding to The Da Vinci Code. Cool!

Personal Content Networks

Richard McManus has an interesting post today about Superglu, a service that creates a site out of feeds from multiple sites such as blogs, del.icio.us, and Flickr. Called a "content aggregator," Superglu is a cool example of the kinds of things Web 2.o enables.

Worry about the big things AND the small things

Brian Bailey: "One of the biggest challenges of web development is balancing the big things and the small things. My goal is to get the main thing right while still being obsessive about the details."

That philosophy applies to most things we do in the church, not just web sites and applications.

Students view e-mail as outdated?

Ben Gray of Blog Ministry: "Realize that they [students] view email as outdated and almost useless. They only use it to communicate with authority figures. They use Myspace and IM to communicate with friends."

Eric Busby at Tech Ed

Check out Jason Powell's recent post about Eric Busby of Saddleback speaking at Microsoft's Tech Ed. I commented and shared one of my own Eric Busby stories.

Racial Issues

I was inspired to post by Jeff's post on racial profiling at God Don't Make Junk, that I picked up through the Wesley Daily.

Without a doubt, some places still need a lot of growing up to do. I've experienced enough racial profiling second hand, myself being a very white Caucasian, bordering on translucent with red hair. One experience was very similar to what Jeff wrote about, except it was with a Caucasian-Mexican friend of mine who looks quite Mexican. That was the only time I've felt threatened being pulled over by the police - hands on gun holsters, looking nervously at my friend in the back seat. (I-44 highway in Missouri.) I have a game I play here in Kansas City KS/MO, and I-70 into Saint Louis, it's guessing the race of the person who's been pulled over by not one, but two police cars. I'm rarely wrong, because it's always an African-American or Latino who's been pulled over.

Much less threatening, yet still annoying is my Indonesian wife who gets carded for using her credit card 95% of the time she uses it. And when I say carded, I mean carefully studying the card, looking at her face, then looking over the card again carefully. Caucasians, how often do you get carded for using a credit/debit card? It only happens to me once or twice a year.

It's very sad. Equality is not a balance of power segregated by race lines, but all of God's children seeing each other as such without color and race. The biggest beef I have with racial anything is that no one seems to focus on this, rather they are focus on segregated balance. I don't feel that helps stop or slow racisim, and feel it's a reason we've only made it this far yet. Individuals seem to want recognition as upstanding citizens of their race, rather than human beings or children of one Father. I think this is due to a couple prominent factors.

People confuse culture with race.
Race is genetic, culture is experiential. I am an Austrian-Hungarian, Croatian-Bohemian, German-French-Irish individual … and I think I missed one or two in all seriousness. The fact I'm Caucasian with hazel eyes and red hair in no way binds me to the culture I've experienced - period. Hold onto your culture, lose the racism.

People are naturally more comfortable with those whom they have more in common with, whether by race or culture.
Pull up some multi-racial situations in your mind. How often do you see all races equally dispersed, sitting amongst each other? More likely than not, you'll see groups segregated by race or culture. Why, because they're all racist? No, because people drift toward others whom they have more in common with, more likely by culture. I think this bends us naturally toward segregation.

You know what we all have in common though? Humanity. Can we focus on this instead?

Winning Gen-X for Christ - Part II

Through my thinking I came up with three steps to making a Gen-X / postmodern friendly church, and want to share them because I feel they are important and dependent on one another.

Create The Right Environment
Create an atmosphere that promotes learning. Imagine in your mind a casual environment where people are coming to relax, learn and follow. That environment should not be formal. Don't make it feel like a rigid environment where they have to be on their best behavior. Salvation is not forefront in their lives, so do not charge at them with that goal. Appeal to how Christianity is relevant in their lives today, and to the fullness of life it can produce. Create a learning environment where they are eager to think about religious subjects and deepening their faith through growth of knowledge. The environment should not be constructed with the ease of leading in mind, but with the ease of following.

Open The Doors
The church should be flexible and open to people showing up, sitting down, and getting to know others. You can't have an environment where people have their own seats they always sit in, or things that can only be done, used, or put away one precise way. You also can't make visitors feel like you are so very thankful they are here because the church just couldn't go on with out them, and would they please consider coming back next week, please, please, please. ;) Be personable with them. This interaction is very much like a blind date between the church and the first time visitor. Treat this situation with the same respect.

Reach Out Gently
As pastor Laura Guy put it, "it's much like feeding a wary deer from your hand." You have to be delicate, and make them comfortable enough to approach you. No fast movements. You can't charge over, open their mouth, force feed them, and make sure they chew it up appropriately. Don't reach out trying to win some for Christ being the first and foremost thought. Beware the salesperson filter! Danger Wil Robinson, Danger! Don't try to sell Christ to them. Instead, let them know there is a place that is open, has friendly people, and is inviting to perusal of the spiritual inventory. Appeal to the challenges they face with Christianity. The bible is a book of old stories written by uneducated people claiming this dude Jesus was born miraculously, died and saved us somehow, and then came back to life. In the words of a postmodern, "Whatever!?"

Consulting opportunity

My friend Jennie Ver Steeg is Director of Online Libraries for Career Education Corp. She asked me to post the following in case any of you out there are looking for consulting opportunities.

I am in the process of gathering prospective Subject Matter Experts (SMEs) for the various courses in the Network Administration, Management, and/or Design field. Prospective SMEs will be contracted to help on coursework and will be working with instructional designers to develop appropriate course materials.

Prospective SMEs are required to have at least a Masters Degree in the appropriate field with at least five years real world experience. Potential SMEs must also be used to working under aggressive deadlines and take feedback well. SMEs will ideally also have previous experience in teaching, training, or developing coursework. This is a short-term (8 week), part time contract. Please contact Brandon Morrison at bmorrison@careeredonline.com.

Perhaps it's not primarily a "conversation" after all

Dave Winer, the father of blogging and RSS, says that blogs are not primarily a means of conversation. Rather, they're primarily about sharing your thoughts and things you've discovered. Search engines (and I would add hyperlinks and RSS) then connect your blogged ideas to others who are thinking about/struggling with similar issues. In Dave's words, "I blog to share discoveries, large and small, mundane and profound and everything inbetween." He doesn't feel it's his job as a blogger to write things that provoke a reaction.

I really like this idea that bloggers should share what's on their minds, without concern about whether it will get others talking or draw attention and traffic. Having said that, I still think blogs are a means of public conversation. It's simply a different kind of conversation. It's a distributed, asynchronous conversation in which many people are talking at once and many people are listening at once. Blogs are about "shared discovery," as Dave put it, and conversation. These two different ways of thinking about blogging are not at odds. If you're thinking that "conversation" means comments and reactions to a post, then your view of the term "conversation" is too limited.

As I've said before, I like blogging much better than forums because they're driven by the blogger's creativity, writing ability, and personality. Unlike forums, they're not dependent on achieving a critical mass of community in which some people pose questions or make comments and then others react. And blog posts do contribute to the public conversation whether or not anyone reacts or comments.

Reaching Young Adults

Jim Hoffman posts on his blog starting a great conversation about how churches more often "do" church, rather than "be" church. This was close to my heart.

Young Christian's Weekend

Last weekend I went as a sponsor with my kids' youth group to Young Christian's Weekend (Christianity Today article from 2001) at Silver Dollar City in Branson, MO. This was approximately my 8th time to go as a sponsor over the last 20 years (started going even before we had kids). This is an event that is often life-changing for youth. They hear a big-name Christian band, a simple but compelling presentation of the Gospel, and Joe White, one of the top youth speakers in the nation, with a heart-tugging message at worship on Sunday morning. It's awesome.

The bus, the motel, the park tickets, the food, the games, the goofyness, the sleep-deprivation, the bunny ears, the bone-jarring bands, the air freshener ... thousands of dollars. One moment with Joe White telling kids about Jesus ... priceless. (That's why I keep going back.)

Saturday rally at the ampitheater

My son, Robbie (center with hat), chillin' at the rally

My daughter, Beth, with the trip mascot, "Super Turtle"

4000 youth rockin' out

Our youth (in green) rockin' out with the other 4000

Joe White preaching at Sunday morning worship

Winning Gen-X for Christ, Part I

Last week at staff lunch Clif's wife Laura joined us, and had a great question. How do you get in front of people of Generation-X? I'd never thought about this in-depth yet, so it immediately intrigued me, and I mulled it over a great deal last week and this weekend.

People of my generation have installed "salesperson filters" within our heads. For the most part we hate spam, direct mail pieces, and tv advertisements, and dismiss them immediately. I'm not sure about the majority, but I won't even answer an unexpected knock at my door most of the time. If you think about it, we're a really hard audience to reach! So how does a growing church-start get in front of Gen-X and let them know the church exists?

My wife and I discussed this and decided upon the two most effective ways of reaching us. Google.com, and word of mouth and outreach.

For those looking for church, most of us will hit the Internet. This is a passive method for the church of course, because we have to be looking for church. Your church should be on the first page of results when searching for a church in the local area. From there, you need a website that reaches us, and has a primary goal to get us to show up. (There are entire books written on effective websites. Don't Make Me Think) We will not pick up a yellow pages to look for a church. Also, make it easy for people within the church to reach out to others. Electronic invites, monthly newsletters, online conversations, etc., that we can forward on to others.

The active methods are word of mouth and outreach. Direct mail pieces will probably be thrown away as another advertisement. Don't spam with e-mail, just don't do it! We like person to person interaction, but beware the salesperson filter. Think of creative ways to tell them you are there and care about them. One thing my wife thought of was leaving a gift outside their door. (If you knock, we probably won't answer the door.) Perishables are tough in the summer but use some critical thinking. Small baskets with mugs (my wife collects church mugs believe it or not), Kool-Aid or lemonade mix, candy molds / Popsicle molds, etc. This has cost limitations, but it's that compassionate outreach we will respond to.

It sounds silly, but I'd give a church a chance if they left outside my door some beef jerky and a note of what they're about and their Web address, because it's outside the norm and took some creative thought. OK I may be weird, but you get the idea.

These ideas are nothing new, admittedly, but what I'd wager to say is different is the way of approaching us. Don't go out selling the church or prodding that we should really come visit. Salesperson filter switched to ON. Go out making us aware the church cares about us, hopes we are well, and is a we can come to. Compassionate outreach. Appeal to the challenges we have with faith. It's that difference that will touch us over missing us. Be prepared to touch us a few times too, because like most people it's easy for us to dismiss a one time event.

Chuck Russell Interview, part 3

Here's the final installment of my interview with Chuck Russell about his background and his decision to come to Resurrection. See part 2 here.

Clif: What made you decide to move from the national, general agency level down to the local church level?

Chuck: My heart has always been with the local church. Just ask my colleagues here at UMCOM. They got sick of hearing me say over and over that it’s ALL about what goes on at the local church. One of my mentors, Gregg Taylor at the University of Arkansas Wesley Foundation, used to always say you can influence people from far off but you can only impact them from up close. The local church is the Father's instrument in bringing about his kingdom rule on earth. It has been that way since a converted persecutor rambled around the Roman Empire setting up house churches.

Clif: What will be your title and role on staff at Resurrection?

Chuck: My title will be Internet Communications Director, and being that it is a new position my role will gradually evolve. Primarily I will be responsible for the Internet-based communications that the church as a whole and individual ministries use to live out their mission to make disciples. In a church with so many talented people, that will mean a lot of consulting, strategic planning, project management, volunteer recruitment, training and equipping. I see the web and Internet technologies as servants of the ministry of the church, so the goal is to really understand the needs and values of ministry leaders and help them bring technology to bear on those areas.

Clif: What are your priorities in this new position?

Chuck:
1. Getting to know the church in depth – its people, its programs, its heartbeat.
2. Establish an internal consultancy that has a well developed process for meeting ministry area needs.
3. Recruiting and equipping a volunteer team.
4. Establishing standards and guidelines for forward facing websites.
5. Learning to work in a cubicle. (Yep I had a really cool office with a view of downtown Nashville.)

Clif: What excites you most about the opportunity to be on the staff at Resurrection?

Chuck: The ability to work with such smart, talented people who are absolutely on mission. What I admire most about the church as a whole and particularly its executive leadership, is how focused they are on their core values. They know when to say yes and when to say no to something, and its always related to the question of whether or not it can get us further toward making disciples of Jesus Christ.

Chuck Russell Interview, part 2

Here's more of my interview with Chuck Russell about his background and his decision to come to Resurrection. See part 1 here.

Clif: What have you learned from your time on staff at UMCOM? What do you feel are your greatest accomplishments there?

Chuck: My first real learning is that there are people at General Agencies that really do want to help and that are great at what they do. I had grown up pretty much divorced from the national church and really felt like it didn’t have much to offer. What I found is that while sometimes the national church is out of touch with the local church, sometimes the problem really is just that people don’t know how much assistance they could get just by picking up the phone and making a call.

As far as accomplishments, we have helped thousands of churches get started on the web through resources and products, and we trained close to 4,000 local church leaders in the use of the Internet for ministry. We worked with numerous annual conferences to help improve their web presence, and of course working with Resurrection and other innovative churches has been exciting as well. I also had the opportunity to lead seminars at some great national events like the Large Church Leadership Institute, The Healthy Church Initiative, and more. Finally I had the opportunity to work with Matt Carlisle on the redesign of UMC.ORG which will launch sometime later this year.

Clif: Now, tell the story of how you became involved in the web team at Resurrection and what your involvement has been.

Chuck: Long story short - you called me up one day just to talk about what the national church was doing regarding the web because you were in the process of re-working the http://www.cor.org/ website. We talked for a good long time and I eventually referred you to the folks working with the Web Empowered Church. (Or maybe you already new about them, but I reinforced that you should talk to them. Its hard to remember now.) WEC was working with TYPO3, a content management system I stumbled on several months earlier, and I thought that it fit exactly with what Resurrection was trying to do. From that point of contact we began to communicate regularly, having discussions about strategy and direction, and as the site went live I was brought in to train and equip the staff on the use of TYPO3. I’ve been back to train on a couple of occasions and worked for a week with Peter Metz - the Director of Communications - doing consulting for each of the ministry areas. I’ve felt like an adjunct staff member for a while.

Look for the final installment of this interview tomorrow.

Ouch!

Follow up on what Chuck just said, Church Marketing Sucks hits us where it hurts!

Aging Clergy: Where are the 30 year olds

A United Methodist News Service article posted today tells us that the number of clergy under 35 has drastically declined in the last 20 years. Down from around 3,219 in 1985 it now stands at...Get this....850. Wierd thing is I think I know all 850 of them and they all were at Asbury with me....ok so a few went to Duke but thats another story.

So what went wrong. Well I have one particular bone to pick, and then I want to hear what others think. Campus Ministry is what went wrong. In the 50's and 60's our church had thriving, large campus ministries. Hundreds of people were involved on all of our secular and liberal arts colleges, now look around at some of our largest campuses and you will do well to find anyone who even knows what a Wesley Foundation is. There are exceptions....Texas Tech-my alma matter, The University of Georgia, Southern Methodist University, The University of Arkansas, Texas A&M, among a handful of others. But for the most part Methodism on campus is basically dead. I know of one campus that has close to 30,000 students and only about 30 at the ministry. Actually I know of a lot in that situation.

Who's fault is this...to many people to count, but during the same time Methodists abandoned the campus, organizations like Campus Crusade, Intervarsity, BSM, and RUF invaded. As their influence grew they began producing young leaders who started ministries like Passion (which brought 20,000 college students to Nashville this summer), and became pastors and leaders of some of the most innovative and influential churches in North America. We dropped the ball big time.

The Wesley Foundation I grew up in spiritually, was passionately focused on making disciples of Jesus Christ. For this reason thousands of students were discipled, and more than 120 people went into full time ministry during a 20 year period. My point is for a denomination that started on the campus of Oxford, we've really messed this up, and because of it our future is in jeopardy.

Chuck Russell is coming!

I'm really excited today to get to announce to our Appian Way readers that Chuck Russell, our fellow Appian Way blogger, is coming to work on staff with Brian, Leo, and me at Church of the Resurrection. In his job as Internet Resource Consultant for United Methodist Communications (UMCOM), Chuck has been part of our web team for almost two years. But now he's moving from Nashville to Kansas City and will be full time on our staff. Woo hoo!

I interviewed Chuck about his background and his decision to come to Resurrection. Here are my questions and his answers.

Clif: First, tell us a little about yourself - where you're from, your family, your wife's family, your pets, etc.

Chuck: I am originally from Abernathy, Texas just outside of Lubbock and my Mom and Dad still live there. My wife, Amy, is from Kansas City and her family lives in Parkville, Missouri (in the Kansas City area). We have one cat named Nilly who is already in Kansas City – she wanted to make the move up early to get adjusted. No kids yet but we will be working on that!!

Clif: Briefly, give us your testimony. How did you come to Christ? When and how were you called into ministry?

Chuck: I am a lifelong Methodist but I became a Christian during college at Texas Tech University. I was involved in an amazing Wesley Foundation (United Methodist Campus Ministry) and basically was converted by the love and Grace of Christ as represented in the people I came into contact with there. I was also deeply influenced by my reading of John Wesley's sermons and writings. I am radically Wesleyan and could spend hours talking about why Wesley's basic theological position is exactly the right direction for reaching this culture. My calling into ministry came first at Texas Tech where I knew I would be living my life for Christian service. God lead me through an amazing seminary experience at Asbury Theological Seminary that is basically indescribable. It’s also where I met my wife.

Clif: What have you been doing since you graduated from seminary?

Chuck: After graduating I worked in Lexington, Kentucky while my wife finished seminary. Yep two Masters of Divinity in the same house … that’s a lot of divinity! Anyway I was working with a corporate technology training company there, teaching everything from database applications to Internet technologies. After Amy graduated I was fortunate to find a job that combined my interest in technology and my heart for ministry at United Methodist Communications. UMCOM is one of the national agencies funded by apportionment dollars given by local churches. Its focus is on the communications strategy for the denomination and equipping local churches to effectively use technology. My job was focused on training and equipping churches across the denomination in the use of Internet technologies. I also worked with annual conferences and larger churches in a consultative role.

Look for more of this interview in the next couple of days ...

Clif's Take on Barna's Revolution

In a comment on Brian's post, I said I would post separately on my conversation with my mom yesterday regarding George Barna's new book, Revolution.

First, let me get my book-review criticism out of the way so I can get to the real substance of what Barna is saying. In my view the book has two major flaws. First, it reads like a 6-page research report that was padded into a short book. There's a lot of repetition and fluff and almost no hard data. Second, it presents Barna's conclusions, but it doesn't give us the demographic and polling data upon which those conclusions are based. Barna seems to be saying, "I'm the most respected sociologist of American Protestantism. I know what I'm talking about, so you should simply trust my conclusions." It would be a lot easier for me to persuade others to Barna's point of view if I could cite some solid, credible research to back it up.

Now on to the substance ... My dad was a pastor for over 40 years until his death in 2001. During those long years of ministry my mom was a very supportive pastor's spouse. Now she is my wife's right-hand woman at Living Water Christian Church. (Her picture is at the bottom of this page.) She is a woman of deep Christian faith, having spent much of her adult life in ministry, scripture study, teaching, and prayer.

As we discussed Revolution, Mom repeated part of her own story about how in the early 1970s, when my dad had been a pastor for around 15 years, she became very disillusioned with my dad's congregation as well as the whole structure of traditional church. Although she always supported Dad and was deeply involved in the life of our congregation, she felt alienated from it.

At that time she got involved in two prayer groups made up of women from a number of different congregations in the community. These groups weren't in any way associated with or related to our family's congregation. They were completely separate. These groups became "church" for Mom in a way that our congregation couldn't be. In fact, if she didn't have those groups, she wonders if she would have been able to tolerate the dysfunction of our congregation. The spiritual nourishment she received from those groups sustained her and made it possible for her to support Dad in our congregation without going insane.

While Dad supported Mom's involvement in those groups, he continued to encourage her to see the value in a traditional congregation. He told her, "In ten years those prayer groups will be gone, but our congregation will still be here doing ministry, nurturing people in the faith, and making a difference in the community." And in fact Dad was right. Those prayer groups are long gone but that congregation is still alive today.

However, I wish Dad were here so I could ask him, "Does the longevity or future prospects of a community of faith have anything to do with whether or not that community could rightly be called a 'church'?" Somehow I doubt that it does. Living Water is a tender new church plant, whose future is still in doubt. Does that mean it isn't a church? Of course not.

So that brings us back to Revolution and Brian's concerns that the church is failing (as posted here, here, and here). The key to understanding Barna's point is in the definition of "church." The Bible is very clear that we aren't meant to follow Christ on our own. Everyone needs a community of faith to encourage them, rekindle the flame, and bring them into a fuller, deeper relationship with Jesus.

But what kind of community of faith qualifies as a "church?" Does it need a building, a pastor, staff, and weekly gatherings to be a church? Or is any community of faith a church, at least for the moment that community exists? Does a once-a-year Promise Keeper's event qualify as "church?" If not, why not? Barna's ideas are intriguing if for no other reason than that they get us thinking about this fundamental question. In my view, it's not whether Christians will be part of a church twenty years from now, it's what kind of church will they choose. And I'm at least open to the possibility that Barna's view on that will turn out to be correct. If so, it has huge strategic implications, which are outside the scope of this post.

And by the way, Brian, you're in good company when you're feeling that the church is failing. My mom felt the same way more than 20 years ago. Can you imagine being the pastor's spouse and feeling what you're feeling? That would be tough.

The New Revolution

I recently read a few chapters out of Barna's new book, Revolution. My initial reaction to reading that most individuals will just leave the church was, "Eh, I'm not so sure I see it that way." Since then, I've learned much more about myself and my church and I've moved more too, "Dude, Barna may be all over this."

I didn't really agree that Revolutionaries would find spiritual fulfillment outside the church institution. While my wife and I left our church, we didn't find any suitable replacement and we stopped going for a short while. We felt something missing, and we went back, so worshiping in a church is important to us right?

My wife, which I've mentioned I consider a poster-child for the post-modern view, gave a response to my question, "Can you be spiritually fulfilled outside the church?" "Um, yeah!," in a tone such as, "Well Yeah, duh!" As though that was a stupid question, and why didn't I realize that? She is not required be in a sanctuary to worship the Lord, or even step inside a church building to feel spiritually fulfilled. Well, Barna 1, Slezak 0. Hmm.

Next I began relating Barna's statements with my recent struggle with being a part of our church. Unfortunately, I found my view of our church was shared by many other young adults. Most of the young adults of our church have left to find other places to worship. I haven't talked to any of those that have left, but I wonder where they're going, or if they're going at all.

As for me, I feel like I've come full circle. The more I give it thought and prayer, the closer I come to giving up on our church and finding a church that reaches those in their early 40s and younger. The average mainline church is too inflexible, too set in its way to go through the trouble of trying to reach us. We have a couple of churches with emergent or ancient / future services which I would like to try out, but we don't have a good selection in this area of the Midwest I'm in. If I can't find one, Barna 2 Slezak 0?

Now I think Barna's got it right. The postmodern world view, along with the current state of the church is a great formula for my age of people leaving the church completely. The church is not fulfilling our needs, and in a world of rapid change and numerous choices, we'll keep looking until we find it. And if we find that outside the church, why do we need church?

Multitasking

It seems many bloggers are commenting on the recent story in Time Magazine about teens and how they use multiple media at one time. For example, Andrew Careaga wonders, "Are kids too connected? Are we?" And Kathy Sierra says all this multitasking degrades performance at every level.

I've previously mentioned that I've noticed this media multitasking in my own teenage daughter. Actually, I do it myself a fair amount. IM, e-mail, phone calls, and conversations in the office with co-workers are all happening at the same time when I'm at work. Am I really as bad at multitasking as Kathy says? As a parent, should I be stopping my daughter from doing this?

An AJAX future

In the next few years the Web will be dominated by AJAX applications. That's been my opinion for a while since I began to understand the explosive power this set of technologies would unleash on the wired world. Now comes Bill G. himself saying the same thing. Why is AJAX so important? It radically improves the user experience by overcoming the stateless nature of the web. Gone are the days of constant frustrating screen refreshes every time you make a change to a piece of data. For example my wife and I, in preparation for moving to Kansas City are looking for a house. One only need explore the difference between the Prudential Web Site and the Reece Nichols Website to understand the radical shift that is coming. What it takes me 20 minutes to do on RN, I can do in about 5 on the AJAX enabled Prudential site. So a word of warning to the web weaving masses, fail to embrace AJAX at your own peril, it will rule the Web.

The MySpace conversation continues ...

Shane Raynor at Wesley Blog republished on Wesley Daily my most recent post about MySpace, "If you're not on MySpace, you don't exist." Gavin Richardson then added a lengthy comment at Wesley Daily as well as a post on his own blog.

I'd like to comment on something Gavin said:

"our churches" don't get invovled in this because of the quick percepetion of pedophiles, perversion/sexuality, vulger language, & secular-ness of the community. churches would rather say, 'don't go there' or 'your not allowed' than to say, "this is a glimpse of our society and we should be ministering amongst this world and not just watching idly."

I love the idea of MySpace, Xanga, blogs, etc. because they could give us a way to get involved in the world beyond the walls of the church, which is one of our guiding principles at Resurrection. My questions are aimed at understanding if anyone is already having measurable success with this idea. From what I'm able to determine anecdotally, this is still very early-stage experimenting without much in the way of measurable results (yet).

Gavin, keep up your pioneering work and keep us updated on your progress. I need some good stories of life change to get people at Resurrection excited about this.

Podcast search engines

Here are a couple of search engines specifically for podcasts, MP3s, and videos:

http://www.podscope.com/

http://www.blinkx.tv/

A few quick searches suggested to me that they aren't yet finding a lot of what's out there, including sermon feeds from Resurrection and Living Water. When will this multi-media search start to work well enough to be useful?

Hat tip: Web Evangelism Bulletin link to article on Search Engine Watch

If you're not on myspace, you don't exist

Cathy Sierra posts here regarding MySpace and why her daughter finds it so compelling relative to other social networking sites. She thinks it's because MySpace is continually updated with new functionality through rapid software development and lightning release cycles.

However, something she quotes her daughter as saying suggests a different reason: "If you're not on myspace, you don't exist." To me, that indicates her daughter is there because MySpace is the cool, hip, happening place to be right now.

Our discussion continues about how to use social networking in ministry. In particular, see the comments to my post, Scott Reese on MySpace & Paul. It seems that churches are in the earliest stages of exploring this new technology and social phenomenon. So far no one has hit upon a truly effective strategy that they can teach the rest of us.

I'm just old enough that I don't get a lot of this. How is MySpace fundamentally different from the online forums we've had for years? We were grappling with this same question months ago and I still haven't heard a convincing answer. Personally, in the church world I haven't seen forums be nearly as successful as blogs. What am I missing?

The Church and Central Intellegence

So ive been reading a lot about the crm struggles issue that many churches are having, here are some things I believe are worth thinking about. The question to ask is what metrics do church leaders want to monitor in order to make good decisions. This is the whole world of business analytics applied to the church. Before we can begin to shape an open source CRM like sugar or vtiger (A branch of sugar) into a church management intellegence system, we have to begin to nail down just what we want to measure, in other wise begin with the end in mind.

So what do you think should be measured, attendance of course, participation in small groups, giving perhaps, but what else. This is part of the difficulty of managing a church....the things that realy matter in the church are things like spiritual maturity, faithfullness to God, quality of prayer life, etc. Those are hard to measure statistically.

However for the things we can measure, what I would call measures of church health, we should have Dashboards of quickly readable information available to decision makers. This is discussed in a newsweek article I recently read. Im interested in people reading it and responding.

The Great Cop-Out

One of my new goals is to keep up a trend of posting here on the end of the week. Last Friday I really wanted to write, but couldn't pull it off. Last time I said I'd talk about Revolution, Barna's recent book, but instead I'm going to stick with writing about my trials in church life.

After my Church is Failing, Part II post, Clif read it, and was quickly compelled to strike up the conversation with me. (We talk of philosophical subjects and church life a lot.) The short version was he felt a significant portion of my perspective was due to stage in life and generation gap. I'm sure those things are a factor, how can they not be, but I was not willing to give up as much as he was driving at. This writing itself could be dismissed as such, as that's the age old cycle of growth - but doing so is a cop-out, and here is why.

I will not dismiss this as life stage so easily because I've heard that excuse used for the past fifteen years, and I'm sure I'll hear it for the next fifteen. If everything is attributed to just being a stage in my life that I need to somehow grow past and get over, I can be getting away with a lot more than I have been thus far. :) I believe this more to be a difference between post-modern and modern world views. Here's is a quick example of the difficulty between post-modern to modern communication:

What a post-modern says: "I like this church. The people here are nice, and I like coming here. I don't feel very connected with God when I worship here though. When I feel filled with worship, it is through high energy music that I connect with."

What a modern seems to hear: "I like this church. The people here are nice, and I like coming here. You don't do a good job reaching me during worship. You really need to change the service to have music that I like."

This seems to me an intrinsic communication gap. So do you read the above and dismiss it as differences between how generations worship, or do you read it and see an opportunity to reach those with a post-modern world view? Dismissing it as generation gap is a cop-out because that answer is essentially, "This is the way we do church, or you could go somewhere else." That's … not the church I've read about. What young people from the post-modern world view are saying is "What you do works for you, but it just doesn't work for me." All the while most churches are struggling to reach post-modern people.

So my question still waits for an answer. Your worship doesn't work for me, should I just go find someplace that does? In many places in life it's easy to dismiss differences of opinion citing generation gap, but I do not feel you can do that in the church. One of the things the church should be is a place where people can go to have a closer relationship with God and worship Him. Many would agree that the church should be that place for young and old. Very few would agree to change the church to be able to do just that.

So how do you include both the young and the old and not change the church? What if we didn't want to change the way your church is done, we just wanted church to include our needs too? How would you do that?

Sting of loss

From my wife, Laura:

I received word that my best friend, Kay Roberts, passed from this life to the next at 1:30 this morning. The breast cancer she had battled for two years had invaded other parts of her body, and her last days were spent at home, surrounded by loved ones. I have spent the last four days taking my place beside her for many hours, whispering prayers, singing hymns and even reminding her of funny moments we have shared over the last 14 years. She has been a constant presence in my life almost every day for those 14 years, and I have not even begun to grieve her loss.

Yet I know that our goodbye is only temporary, and that she is with One who loves her even more than I do. Please remember all those who are feeling the sting of her loss - her husband Richard and her children Isabella, Micah and Juliana, her mother Zoe and step-father Don, and her brother Ken, as well as many other friends and family.

Thank you for your prayers for me. My body is beyond exhaustion, yet there is still much to be done to help support her family. I will rely heavily upon the strength of God to get me through the days and weeks ahead.

Microsoft CRM 3.0

I went to the Microsoft CRM 3.0 launch event here in Kansas City on Thursday morning. I wanted to see what had been done with the product since I last saw it demoed (version 1.0 in Sept. 2003). I was pretty sure before I went that it wouldn't work as a church management system (ChMS), but I figured it was a good use of my time to go find out for certain.

The strength of Microsoft CRM is native integration with Outlook and a full Internet Explorer client (like Outlook Web Access). If you have a "Microsoft shop", their CRM fully leverages your investment in the Microsoft platform. It now has a cool dashboard view with graphs of key metrics and drill-down capability. Custom reports can be built in SQL Reporting Services. It's now much more customizable than before.

So, could it be used as a ChMS? In a word, no. The core functionality of tracking people, households, and family relationships it can do at least as well if not better than any ChMS out there. The problem is all the functionality we expect in a ChMS that it doesn't have - things like online event registration, check-in, attendance, volunteer management, and so on. So the VAR that invited me to the event, NetStandard, asked me if we could build a connector to integrate Shelby with CRM. Of course, the answer to that is yes, but would it make strategic sense? I know what I really want.

Kay

My wife's best friend is Kay. Kay is 44 years old with three kids and an active faith. She has recurrent breast cancer that is now spreading all over her body. Sadly, it appears that the end is near, at least from a medical standpoint.

Laura (my wife, who is a church-planting pastor) visited Kay yesterday and wrote this e-mail to a number of her friends:

Many of you have been praying for Kay and have asked for updates. Most of you know that the breast cancer has now spread to her lungs and stomach, and possibly other places we don't know about. I got to see her today for the first time in 10 days due to a cold I have had. During that time, her new doctor has prescribed all kinds of pain medication in the hopes that her body could finally get some rest and maybe feel like eating a little more. The doctor has also started her on hormone therapy to help fight the cancer.

The difference between the Kay I saw 10 days and today is dramatic. The pain medication keeps her in a near-constant state of "doped" to the point that she is unable to have any kind of conversation at all. Her body looks very emaciated, and in the hour I was there today, it was a battle for her mother to get her to take three sips of Coke. And the hormones are making her agitated and irritable. When I walked in and saw her, it seemed to me like the end of her life is near - although I cannot say if that means days, weeks or months. Of course, our God can even now reverse the cancer and the damage it has done, but I think God is preparing to welcome her home soon.

Please pray for her family - for her three kids (Isabella, Micah and Juliana), for her husband Richard and her mother and step-father Zoe and Don. And I covet your prayers for me, as well. Kay has been my best friend for 14 years, and hardly a day has gone by in that time when we haven't spoken on the phone. She is such a huge part of my life, and I will need God's help to fill the emptiness when she is gone. I know that our goodbye is only temporary, but it still hurts so much to have to say it.

Internet More Popular than TV

An article from England tells us that the internet has become the favorite pass-time of folks in Great Brittan surpassing television.

AOL, Goodmail, and Non-Profits

This announcement is interesting. It seems that the PR hit AOL took from "Charging" for certified email has given non-profits a small win. AOL says they will provide a way for IRS qualified non-profits to be whitelisted and delivered around their spam filters for free forever. I guess this could end up being a good thing if others adopt the standard---At least for non-profits. I worry though that they might take the rout of some of the software companies and specifically forbid religious organizations. Though I'm not typically much for Moveon.org they seemed to help on this one. Nothing like riling up a bunch of social networking, internet savy, political activists.

Scoble on ugly design

Robert Scoble posts today about websites that are "ugly" but still commercially successful. He calls this "anti-marketing design."

But, go deeper: we’re sick of committee-driven marketing. We don’t believe it. If we ever did. We’ve built a bulls**t filter that filters out well-designed things in a commercial context. We trust things more when they look like they were done for the love of it rather than the sheer commercial value of it.

That certainly contradicts studies I've seen that link credibility to appearance. The same content when presented more beautifully will be considered more authoritative. What's wrong with being beautiful and "real" at the same time?

Church IS Failing - Part II

In my previous post I expressed the concern of my wife and I about the worship service we attend. A service that has seen little growth over a year and is not nearly it's former self. Most of the younger crowd is missing. I'd say we met with just about everyone we should meet with, and expressed our concern for not being fulfilled in the worship service we attend. We've talked with the praise band director, the senior pastor, and the director of Foundational Ministries.

Our conclusion is that the church is not changing at the pace it needs to. Each individual we talked to has a different story. I'm not about to point fingers, and there are plenty of other circumstances you could attribute it to, but the cold hard fact is that change was needed more than a year ago - and here we are in the same situation today. It's no secret that the process of change has a greater lifespan within a church than outside of it, even in churches that are nimble. Our pastor, still newly appointed here nearly a year ago, has been extra careful with change. I understand not wanting to come off as dividing rather than a uniting - then again, how long do we continue to fail in face of not rocking the boat? In the life of a church, that can prove to be a while.

The questions that remain: Will as many people who needed the change still be around by the time change occurs? Will we still be there?

In talking with our pastor, he stated that he has implemented change in other churches quite successfully. He reminded us that change takes time. Sure, no problem. In fact, some of those changes took eight years to achieve. …. !?!?
[Insert another record scratch here]

Wow. In an age when technology allows information to flow at light speed and change to follow quickly behind, me thinks that churches need to learn how to change a bit quicker than that. I'm dumbfounded. I'm not suggesting that a change in worship style will take eight years to implement, but I'm not waiting around another one, all the time being unfulfilled in worshiping the Lord!

I will admit this is a localized problem. They're only losing the younger folks; attendance is strong among people in their 40s and higher. So even if a church like ours actually understands what is needed to survive into the future - can they do it fast enough? I'm not filled with hope at this point, and reading Barna's Revolution didn't help either. I'll talk about that next.

Brian Slezak

Blogs are postmodern wells

Mark Batterson: "For what it's worth, blogs are postmodern wells. I'm psyched about our blog groups that have launched this semester. Digital discipleship!" By "well" of course he means a place in the center of town where people gather and talk.

I'm hoping to learn something from this. If they are able to blaze the trail on the "blog groups" idea, I'll have a successful example of blog ministry to show ministry leaders at Resurrection. Go Mark! Go NCC!

Scott Reese on Myspace & Paul

In case you didn't see Scott Reese's post on Myspace & Paul, I wanted to highlight it even though it's been four weeks since he posted it. Scott is doing some very solid thinking here.

Since summer of 2005 I've been thinking a great deal about how blogging and social networking sites (like Myspace, Xanga, and Facebook) can be used for evangelism and outreach. See some of my previous posts on the subject here, here, here, and here.

I've made some efforts to educate management here at Resurrection about the potential, but haven't been able to spark them into action yet. Is anyone out there aware of a church that's effectively reaching out through social networking sites?

Postmodern Olympians

Over the last few days I have been fascinated as I watched Bob Costas and Tom Brokaw try to understand this new crop of USA Olympians. Both broadcasters are prototypical baby boomers having grown up in the era of the Miracle on Ice (that great hockey game that pitted good verses evil, US verses them, The United States Verses the Soviet Union). In those days the Olympics were serious business, the desire to compete was fueled by a nationalistic fervor intended to boost each countries claim not only to athletic superiority, but to cultural and political superiority as well.

With the fall of communism in Europe all sorts of worldview changes began to emerge. Militant Islam has filled a power and meaning vaccuume and willingly provided us with a new bad guy, but Islamic countries haven't ever competed well in the games so the joy of victory and the sting of loss just isn't the same.

Enter America's Postmodern Olympians. Here are some quotes I heard: "If I give everything I have and race the way I feel like I should race and don't come out with a single Medal, I will be just as happy as If I won 5 medals" That general sentiment was repeated over and over by Bode Miller, and though there was something about his attitude I didn't like, it was clear that part of the problem was the complete inability of Brokaw or Costas to even process that kind of postmodern, a-political, a-competitive thinking from a person who is a world class athlete. They can't imagine that Bode actually cares more about hanging out, partying, being with friends, and being in the Olympic "community" than he does about winning and crushing his opponents. Its not that they cant process his behavior, its that their modernist brains simply cannot fit it into their existing worldview as anything remotely ok.

Another Olympian that made a similar statement was Apollo Ono, In one interview he spoke openly about the fact that there is too much emphasis on the color of the medal and not enough focus on the Olympic spirit and tradition. Isn't that interesting, Ono has none of the arrogance or braggadocio of Miller yet he is echoing the same basic sentiment, we come we compete we do our best and were happy with the outcome---its you guys (read modern media) that aren't. Now at the same time watching Ono cross first to win the 500 Gold Medal and his total elation tells you that winning is still important to these new postmodern, but its just that not winning isn't quite as bad as it used to be. They seem to be more focused on the underlying purpose of the olympics to bring people of all cultures together so that they might promote understanding through the use of sport. Seems kinda cool to me...but hey I'm postmodern.

Oh one other thing: Sasha Cohen--not a post modern, Shaun White--Totally postmodern dude you can figure out why!!

Church IS Failing - Part I

This evening, my wife and I sat in a Chinese restaurant eating dinner and discussing our church. We attended the contemporary worship service last weekend, the first time in a few months to be completely honest. We stopped attending the service a while back.

A few months prior to today, we were driving home for lunch after leaving the worship service that ends just before noon. The both of us were quiet and unenthusiastic. One of asked the other, "How do you feel about the service now-a-days?" Thus began the journey into realization - that after two years of being a part of this worship service, (my wife singing in the praise band, myself running the sound board,) it was no longer filling us up but leaving us empty. The songs were getting slower, the enthusiasm lower. It just wasn't there any longer. We decided to try out some other local church services.

Here eating dinner out at our favorite Chinese place, we discussed the current condition of the service. It's pretty sickly, down around half from its peak attendance. What used to be an upbeat and growing service filled with 20's to 40's and their children, was now a slow, shrinking collection of 30's to 60's. You can see that many of the praise band members have left. We just learned today that the recent reaction to this decline was - changing to a traditional order of worship. .... !?!?!?!
[insert record scratch here]

Hold on folks! Huh!? Now, let's review that again. A contemporary service that was previously upbeat, enthusiastic, and strong, lost its impact for whatever reason - and a traditional order of worship is the shot in the arm it needs? We're desperate here! We want to worship but you're boring us! This is not a rant, but a plea. My wife and I are disappointed and unfulfilled, and we're quite obviously not the only ones. I can't say this builds a great deal of hope in my heart, from a church that has persisted over 100 years and is struggling to reach a postmodern group.

Why are they failing?

I'll make some suggestions in Part II, but if you're following me here and have any comments, I'm very interested and listening.

Brian Slezak

Online community is more than forums

Mark Stephenson, director of Web Empowered Church (WEC), posts here about how "online community" used to mean forums, but now takes many different forms. These days there are many places on a site where users could potentially post their own thoughts, requests, questions, feedback, and so on. Mark explains how WEC already has a wide variety of extensions for TYPO3 that provide church-specific functionality that fosters online community.

MegaVoice

Lee Grady at Charisma Online posts here about MegaVoice, a company that makes a solid-state, handheld audio player device, similar to an iPod. The MegaVoice is preloaded at the factory with audio that can't be changed by the user, and is capable of running on solar power. Using these devices, illiterate people all over the world can now hear the Bible read in their native languages. How cool is that?

More background here.

Integrating CRM and the Web

Duncan Rein, CEO of Silas Partners, posts here regarding how CRM (Constituent Relationship Management) should be and inevitably will be fully integrated with the church's website. This is further fuel for our previous discussion with Tony Dye and others about Church Management Systems (ChMS) and Content Management Systems (CoMS).

To put it in concrete terms, at Resurrection we're using TYPO3 for content management and Shelby for church management/CRM. I'm in agreement that ultimately we need to: A) integrate the two; or B) replace both with something else already integrated; or C) develop an open source church management/CRM that we can natively integrate with TYPO3. Right now we're working on option A, but somewhat reluctantly since this is inelegant and it's difficult to see how well it will work over the long term. Option B isn't a great one for us because we're fully committed to TYPO3 and Web Empowered Church. That leaves option C, for which my heart yearns, but we can't pursue because we have no funding or interest among executive management here.

Hmmm ... Maybe we take Tony's suggestion and sneak this in the back door by gradually building a CRM/ChMS in the form of TYPO3 extensions?

Blog Evangelism

Web Evangelism Bulletin has just posted a new article about Blog Evangelism. The article includes a brief but good overview of the difference between a blog and a traditional website. This would be good for anyone in your church who is struggling to understand the point of blogging and how it can be used in evangelism.

Naked Conversations

Naked Conversations, the long awaited book about blogging by Scoble and Israel is out now. Here's a review by Kathy Sierra. I'd be very interested in the thoughts of anyone in the church IT community about this book. Has anyone read it (or started to read it)?

What can we learn from b-linked?

A number of church tech bloggers have linked and commented on the reports regarding a recent study about teens and religion (for example: here and here). Teenage Research Unlimited did the study for B'nai B'rith Youth Organization (BBYO) an international group committed to reaching and teaching Jewish teens.

There are actually two stories here. The first story is the survey data (Word document) that BBYO released and many newspapers reported and bloggers have commented on.

The second story is that BBYO has built a new online community for Jewish teens called b-linked. The site is their strategy to address two findings: 68% of teens say religions is important to them and 92% say they want a better connection. I wish I had more time to investigate and comment further on this, but at first glance it seems that they've spent some money and built a really nice site. They report having 3,480 teens signed up so far. We need to pay attention to this. If they stick with this strategy and make it work, there will be a lot for us to learn.

1/20th of a second

Wired News reports that visitors to your website form an impression of the visual appeal of your site within 1/20th of a second. So how important are visual designers on your web team?

Another use for blogging in the church

Here's another use for blogging in the church. First United Methodist Church of La Vergne, TN recently started using a blog to publish their church newsletter to the web. I think this is a cool way for a small church to get started using web technology at no cost.

Mark Batterson on prayer

Mark Batterson: "Prayer is spiritual priming. When you live in prayer mode your spiritual radar is on. Your spiritual antenna is up. If you don't pray there will be countless God-given opportunities that come and go without you even knowing it. Why? Because you aren't primed and ready!"

MySpace is the top social networking site

USA Today just published an article on social networking sites. All the teens I know have Xanga, but it appears that MySpace is the place to be now. And of course Facebook is still exploding on college campuses.

Hat tip: Richard MacManus

Our default answer is "yes"

The people on my team will attest to fact that one of my favorite things to say is: "Our job is to find a way to say 'yes'." "No" is easy. "Yes" requires you to exercise your creativity. My "say 'yes'" philosophy is echoed in this post by Dave Ferguson.

The new Intel

Check out Business Week's story about major changes at Intel brought about by Paul Otellini who took over as CEO in May 2005.

Should a young person consider going into IT?

Today I had an IM exchange with a friend whose son is in college. We were talking about his major and his interests. When the conversation ended I said, "I should blog this!" So here it is ...

Clif says:
Your son knows a lot about computers. After an ugly couple of years the IT labor market is coming back strong. So it would be a good option for him if he's interested.

My friend says:
That is interesting... he has asked me what I thought of the market in IT and I have hedged. Do you think the improved conditions have any staying power?

Clif says:
In short: yes. Here's my high-level view ...

1. The market overheated with Dot Com and Y2K. There was a labor shortage. Compensation rose in response, attracting career-changers and causing a boom in the IT training industry and the IT consulting industry. (1998-2000)

2. The bubble burst. The NASDAQ collapsed. The macro economy went into recession. 9/11 happened. (2000-2001)

3. Business people were tired from the boom 90s. The IT innovation curve flattened. Businesses took the opportunity to consolidate and reap the productivity gains of the previous investment cycle. (2002-2004)

4. There were lots of initial experiments in off shore outsourcing. Some successful. Some not. (2002-2004)

5. The entire labor market adjusted to a new lower demand level combined with a new source of cheap supply overseas. The career-changer folks lost their jobs, many leaving the industry and not returning. The IT training industry collapsed. The IT consulting industry collapsed. Many people lost jobs and consulting assignments with inflated compensation and eventually found new jobs at more reasonable compensation. (2002-2004)

6. Now the economy is growing robustly (GDP growth in the range of 3% to 4.5%). The labor market has adjusted to the overseas supply. Business managers have determined what they can and can't outsource off shore. IT training is back to a more normal level, with no new career-changers. IT consulting has returned, but at a much reduced level. (2003-2005)

7. We're seeing a dramatic increase in the IT innovation curve that will continue for the next three years, at least. This innovation curve is driven by: RSS, AJAX, web services, multi-core processors, Windows Vista, Office 12, and wireless. (2005-?)

So ... in summary, IT is a good field again. Not overheated, but not depressed. Healthy sources of innovation that will drive growth in demand, coupled with stabilized labor supply. [See also my previous post on the economy, IT innovation, and the IT labor market.]

My friend says:
I am less exposed than you are to much of this but I agree with what you are saying. The question in my mind is which jobs are the most secure. (most difficult to commoditize and outsource)

Clif says:
Well, that question (at least for now) has been answered.

The very high-tech stuff is still done here: chip design, compiler design, etc. But there are very few folks who do that work.

Work in large organizations that is highly repetitive and relatively low value is done off shore: call centers, big software development sweat shops, etc.

The biggest demand for people here is in the middle: project managers, people who understand technology and can apply it, system architects, etc. Also, nearly all small-to-medium businesses use local labor because it's too difficult to establish off-shore relationships, find good people, and manage them. Only the largest companies can really do that. (And they're finding that the cost advantages are more modest than they expected in the beginning.)

Bottom line: off-shore is now a permanent part of the labor market. But it doesn't threaten anything that your son would really want to do with his life.

Doesn't like Christianity

Dave Winer: "I don't like Christmas, maybe that has something to do with not particularly liking Christians. Let me explain. It's not the people I don't like, it's the Christianity of the people. "

Something for all of us to chew on during our Christmas break.

Policies

Dave Ferguson: "policy is what happens when we can’t get people to do what we want them to do or when people are not championing a clear cause. Policy occurs when the ethos of a church culture is weak and the cause is not compelling."

Wow. Maybe there's a good reason I don't like to think or speak in terms of "policies"?

Road Runner e-mail

Did I mention how cranky I am with Road Runner right now? It gets worse.

Our master e-mail list has around 9,000 subscribers. All of a sudden, the number of subscribers dropped significantly yesterday. Upon investigation, 1,400 of our 1,700 Road Runner subscribers are bounced.

Road Runner tech support is clueless - we might as well be talking to a wall. Our IP addresses aren't getting blocked. We aren't on any blacklists that we can determine. We are having a temporary problem with our DNS service that messed up our SPF record, but that doesn't explain the issue. Is it related to the issue we had last week? Who knows?

Our e-mail service is Intellicontact. They are nice and helpful, but they haven't been able to figure it out either. The problem is, they send huge numbers of e-mails for thousands of clients, so figuring out why one ISP is bouncing the e-mails from one client is a needle-in-a-haystack problem for them. According to Intellicontact, they are on the Road Runner whitelist. If so, it isn't helping us. Their web interface shows the number of times bounced for each subscriber, but it doesn't show the last date/time bounced or the bounce reason - both of these pieces of information are critical to figuring out why Road Runner is bouncing us. So Intellicontact is investigating.

But in the meantime, we can't send e-mail to 1,400 people - 16% of our entire list. Christmas Eve is 36 hours away and we can't communicate with 16% of the congregation. I've spent a full day on this and I don't feel any closer to resolution. Road Runner, your spam Nazis are making it impossible for us to communicate with 16% of our congregation. Would it get your attention if they started switching to other providers?

Check out the Google zeitgeist for 2005

Here are the most popular searches this year on Google. ("Zeitgeist" means "spirit of the times".)

Tactical IT execution and strategic IT leadership

While you're on Tony Dye's blog, also check out his post on Choices for the CMS we want and the comments that follow. This post sparked a lengthy conversation between myself and Brian Slezak, my fellow Appian Way blogger who works with me in the IT Department at Resurrection. Particularly, we discussed the comment by Carl Wilhelm. I guessed that Carl's comment was referencing Barna's new book Revolution that I posted about previously. (I haven't read it yet because our bookstore hasn't been able to get a copy - apparently there have been some delays in printing and distribution - but I know enough about the subject matter of the book to surmise that Carl was referring to it.)

Our conversation was around the differences between tactical IT execution and strategic IT leadership. This is a subject that deserves a long post of its own, or perhaps several posts. In very brief summary, we have found smooth sailing when we're responding effectively to an IT need identified by a ministry leader. These are generally situations where there's an opportunity to improve efficiency (and thereby reduce costs) by automating an existing process that has gotten to a large enough scale that automation is appropriate. On the other hand, when we begin to think bigger, more strategically, about social and technical trends and how that may impact ministry in the future, then we are sailing on much more difficult and choppy waters. The risks are much higher because our role as servants of the other ministries of the church puts us in a great position to respond to their needs, but a bad position to lead technical change.

Speaking only for myself, I have been an IT executive for a number of years. As such I have been accustomed to being on the executive team in the secular, for-profit world and sitting in all of the executive meetings where strategy is being discussed and the technical implications of each strategic option are thoroughly explored. At Resurrection, I'm not on the executive team. My boss is, but he's the CFO and is not a technical person. So I'm not able to influence church strategy from a technical standpoint. I know from talking with a number of my peers at very large churches that this is the case in most of their churches as well. Few churches have an IT expert on their executive team, unless the senior pastor happens to be a person who thinks strategically about IT and drives it.

This becomes very important when you start considering questions like those raised by Carl Wilhelm. Even though I have the background and skills to determine technology strategy and to make a plan that directly responds to Carl's questions, I'm not in a position to influence the decision-makers to make it happen. Is it just a simple as me learning how to "lead up"?