November 28, 2006

MailFrontier is struggling

We have been happy users of spam blocking software MailFrontier since 2004. MailFrontier was purchased by SonicWALL in February. When we first heard about the purchase, we weren't concerned because we respect SonicWALL and are happy users of their 2040 firewall with web content filtering.

Over the last few months, our satisfaction with MailFrontier (now called SonicWALL Email Security) is declining. We don't know if the issues have anything to do with SonicWALL taking over. We only know that spam blocking effectiveness is going down while total volume of inbound spam is increasing. Last week we saw a huge spike in inbound spam (Tony noticed this too) that coincided with most of our staff being out of the office for the Thanksgiving holiday. When they returned to their Outlook yesterday, they found large amounts of spam that got through the filter. With one voice they rose up in open revolt and stormed our IT office with pitchforks and torches.

Ahh the life of an IT Director. Now we either have to make MailFrontier work or start scrambling for other solutions. SonicWALL are you listening?

2 comments:

Jason Powell said...

Time to look at Postini? ;-)

Clif Guy said...

Actually we're finding that the junk filter in Outlook 2003 is 94-99% effective and we've already paid for it. Hmmm ...